MESSAGE FROM THAMES VALLEY POLICE – KEEPING FAMILIES SAFE FROM COURIER FRAUD IN THE THAMES VALLEY
The Independent charity Crimestoppers and Thames Valley Police are working together to stop a type of scam called courier fraud—and we need your help to protect children, parents, grandparents, and the whole community.

What Is Courier Fraud?                              

Courier fraud is when a scammer pretends to be a police officer or bank worker and tricks someone into handing over money or valuables. Here’s how it works:

• They call and say there’s a problem with your bank account.
• They call and ask for assistance in an investigation.
• They ask for private details like your PIN or bank card.
• They tell you to take out money or buy expensive items.
• Then they send a courier or taxi to collect it.
• Once they have it—they disappear

This can happen to anyone, but scammers often target older people or young people who may not know it’s a trick.

More information is available at Crimestoppers Campaign.

Why Families Should Talk About This

Detective Inspector Duncan Wynn from Thames Valley Police says:

“Fraudsters use pressure and fear to trick people. But by talking about it at home and in schools, we can stop these crimes before they happen.”

Here’s how you can help:

• Talk to your children, friends, peers and family especially grandparents about scams.
• Look out for unusual behaviour—like someone suddenly withdrawing lots of money or being secretive about phone calls.
• Encourage young people to speak up if they’re approached online or in person to “help” with money transfers or deliveries.

How Young People Can Be Involved

Scammers sometimes trick teenagers into becoming part of the scam without realising it. They might:

If something feels wrong - it probably is. Always check with a trusted adult.

Who Else Can be used to facilitate this crime?

Courier fraud can involve:

• Taxi drivers unknowingly picking up scam packages.
• Shops and jewellers selling high-value items to victims.
• Currency exchange bureaus used to move money.

If you work in these areas or know someone who does - please share this message.

How to Report (Anonymously)

If you see something suspicious or know someone who might be involved, you can report it 100% anonymously:

• Call Crimestoppers free on 0800 555 111
• Or use their online form - Crimestoppers Online Form

You can report:

• Names or descriptions of people involved
• Apps or websites used to recruit young couriers
• Suspicious behaviour in shops or taxis

Need Support?

If you or someone you know has been affected:

• Contact your bank immediately
• Report it to Action Fraud at actionfraud.police.uk or call 0300 123 2040
• Emotional support is available from Victims First on 0300 1234 148