Safeguarding Resources & Support Avenues

Below are various safeguarding resources and support avenues for parents, carers and students.

Online Safety 

Thinkuknow - education programme from NCA-CECIP, a UK organisation which protects children both online and offline

CEOP - for advice on making a report about online abuse

Support for parents and carers to keep their children safe online:

Internet Matters  

The National Grid for Learning 



Omegle - Parent Advice and Guidance

The BBC's Own It keyboard and app helps young people new to social media manage their well-being, whilst empowering children to make smart choices, and helping them to lead a positive life online.

The Own It app and keyboard lets children:

  • get advice whenever they type
  • track their feelings
  • win badges as they reflect
  • find help when they need it
  • taking quizzes to learn more about themselves


Daisy’s Dream

This organisation supports children and their families affected by both life threatening illnesses and bereavement, throughout Berkshire and the surrounding areas. Find out more details at or contact them on 0118 9342604 or at

Cruse Bereavement Care

Offering support, advice and information to children, young people and adults when someone dies. Visit for more information. Free help line 0808 808 1677 or contact them at



This is a free and confidential counselling service based in Wokingham but also with offices in Lower Earley and Woodley. Find out more details at or contact them on 0118 97 76710.

No5 Counselling

No5 offers confidential listening to support children and young people and those around them, through our free counselling service for those aged 10-25 in the Reading area.

Text: 07984 357551

Call: 0118 901 5668



Free, anonymous and confidential online chat with trained listening, online therapists and counsellors. Visit for more information.

Talking Therapies  

Talking Therapies is a friendly and approachable NHS service that offers support if you’re coping with mental health challenges like depression, stress, anxiety or phobias.

If you’re aged 17 and over and living in Berkshire, they can help you overcome the mental health challenges you’re facing. Find out more about Talking Therapies in Berkshire, and how they can help you here.

Domestic Abuse 

Berkshire Women’s Aid

An organisation for women fearing or experiencing abuse, at home or in a relationship. Contact their helpline on 0118 950 4003 or visit for advice or more information.

Eating Disorders  


Provides helplines, online support and a network of UK-wide self-help groups to help adults and young people in the UK beat eating disorders. Visit for more information or contact their youthline (under 18s) 0808 801 0711 or their studentline (all students) 0808 801 0811.

Gender Issues 


This organisation work to reduce isolation and loneliness for parents and young people dealing with gender issues. Visit more information.



A charity which provides information and support for LGBTQ+ communities and their allies. Visit for more information.

Support U

Based in Reading – a dedicated support team and specialist resources for LGBTQ+ people and those affected by LGBTQ+ related issues. The team can assist with concerns ranging from employment to sexual health and coming out to counselling. Visit for more information.

Self Harm 

Part of Youthscape. SelfharmUK is a project dedicated to supporting young people impacted by self-harm, providing a safe space to talk, ask any questions and be honest about what's going on in your life. Visit for more information.

Information about self-harm:

App to help with self-harm:

Sexual Health & Wellbeing


 Free & confidential sexual health & well-being service. Visit for more information.

Other Local Support Networks  


Free and confidential health advice and support for young people in Reading, Wokingham and West Berkshire. Visit for more information.


A charity inspiring for 13–19 year olds in Berkshire people to make better decisions that help them progress in learning and work. Visit for more information.

National Support Networks 


Get support for a wide range of issues affecting young people. Visit or contact them on 0800 1111 or email them through the website.

There is also a ‘For Me’ app: From advice to message boards, you can now get everything you need from Childline in an app. It's quick, easy and you can lock it with a PIN. By downloading the app, you're in control. You can talk to us whenever - and wherever - you need to.


‘Mind’ provide advice and support to empower anyone experiencing a mental health problem. 


This organisation offers confidential emotional support for anyone in the UK and Ireland. The service is available 24 hours a day for people who are experiencing feelings of distress or despair, including those which may lead to suicide. Visit for more information.

Call free any time on 116 123 or email at (response time 24 hours)


SANE is a leading UK mental health charity improving quality of life for anyone affected by mental illness - including family friends and carers. The support hotline is available afterschool 4.30pm-10.30pm. Visit for more information.

SHOUT for support in a crisis

Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.

Text Shout to 85258. Visit for more information.

Students Against Depression

Students Against Depression offers information and resources validated by health professionals alongside tips and advice from students who have experienced it all themselves.


YoungMinds Crisis Messenger: If you are experiencing a mental health crisis you can text YM to 85258. You'll be connected to a trained volunteer in less than 5 minutes, who will listen, help you think through how you're feeling, and aim to help you take the next steps towards feeling better. Visit for more information.